Rebind device Rebind device
Change a new device Change a new device
Select operating system How to know my device operating system?
Type of problem *
Created *
Game zone *
Server *
Game ID *What's my In-Game ID?
Old MAC [Optional]How to find the MAC address?
New MAC *[For example:For example:8cfaba1fb527,Note: If the old device can not be used, please upload a screenshot of your shopping record.]
Card information1 *What card information do I need to fill in?
Card information2 *What card information do I need to fill in?
Card information3 [Optional]
Card information4 [Optional]
Card information5 Card information
Upload screenshot How to capture or upload a screenshot?
Phone number *[Phone number is used to check your problem at a later date using the Check function]
  Try a different image
1.Apart from the screenshots, all fields are to be filled in order to submit.
2. Please fill in the form accordingly for us to process your question as quickly as possible;
3. For each question you can provide additional information up to 5 times;
4. 72 hours after receiving our official reply, you wont be able to supply additional informations.
5.If your question involves time please be sure to fill in the description
6、In order to provide customers with better and more satisfactory service and improve our own service system, we set up a customer service department to receive complaints of customers valuable advice and suggestions, I hope you have been able to give us the supervision and encouragement, very thank you for your continued support and excellent music moving attention!